Terms of Use for Customer Reviews and Comments

Posting a Review or Comment

By publishing a review, comment, or any other contribution on the website, the user acknowledges and accepts these terms of use.

Users agree to publish content that is honest, respectful, based on a genuine experience, and compliant with applicable laws and regulations.

Review and Comment Moderation

Reviews and comments may be moderated before or after publication.

The website publisher reserves the right, at its sole discretion, to refuse, remove, or not publish any content deemed inappropriate, including content containing:

  • insulting, abusive, hateful, or offensive language;
  • defamatory, false, or reputation-damaging statements;
  • discriminatory, obscene, violent, or unlawful content;
  • personal or confidential information;
  • external links, advertising, or promotional content;
  • references to competing brands, businesses, or websites;
  • opinions not supported by detailed facts or actual experiences;
  • irrelevant, incoherent, or clearly abusive comments.

Authenticity of Reviews

Users guarantee that their review reflects a genuine personal experience relating to the relevant products or services.

The website publisher may request information or evidence to verify the authenticity of the experience described.

Liability

Users remain solely responsible for the content they publish. The publication of a review or comment does not create any obligation for the website publisher to publish such content.

Right of Use

By publishing a review or comment, users grant the website publisher a free, non-exclusive right to reproduce, display, adapt, and distribute the published content on any media related to the website’s activity.

Reporting Content

Any user may report content considered unlawful or non-compliant through the website contact form.